All orders over $99 can be returned free of charge within 30 days of your purchase. We provide you with a prepaid post label to cover the return shipping costs. This service is only valid for the original order, not on replacements.
Does Columbia charge for returns?
What is the return cost? We provide a flat rate UPS shipping label for your return. The flat rate of $6 will be deducted from your final refunded amount.
Can I return online orders in Columbia?
For online returns, orders must be received back in the warehouse within 60 days of the purchase date. Items should be in new, unworn condition. The items will be inspected for original condition once received.
How do Columbia returns work?
With original receipt, items may be returned to original store within 60 days of purchase for a refund in the original form of payment for the price paid after direct or pro-rated discounts. Items purchased with a merchandise credit or gift card will be refunded with a merchandise credit.
Does Columbia charge shipping?
Shipping charges will be included on your invoice and can be viewed on a summary screen prior to finalizing your order. Shipping charges are based on the delivery location and method you select during the checkout process. The shipping charge shown during the checkout process is subject to verification.
How do I return an online purchase?
Call customer service. If you are unsure of any aspect of returning an item, call or email customer service for the website that you purchased the item from. Or contact the seller directly by email to arrange a return or refund if you have purchased an item from a third-party seller such as eBay or Amazon.
Can you return clothes without tags Columbia?
The item(s) are full-priced items. Item(s) purchased under sale/discounts are not applicable for exchange. Your apparel/accessory must be in original and unworn condition, with all tags intact. Your footwear/equipment must be in original and unworn condition, with the original box in new condition.
Can I cancel an order on Columbia?
We work hard to process your order quickly and efficiently, so you receive your product as soon as possible. Orders cannot be interrupted once they have been placed.
How do I track my Columbia order?
How can I check the status of my order?
- Use our order status link to track your package.
- If you have an account click on “My Account” at the top of the page and click on “Order History”.
- When your order ships out you will receive an email confirmation with your tracking number.
How do I return something to North Face?
Items purchased online can be returned online or at The North Face retail stores within 60 days of purchase. Items purchased online via thenorthface.com using PayPal, Klarna or Apple Pay are not eligible for in-store returns.
How much is shipping at Columbia?
All orders take up to 48 hours to process before shipping.
| Shipping Method | Estimated Arrival | Price |
|---|---|---|
| Standard | 5-7 business days | $6.00 or free for Greater Rewards Members* |
| Expedited | 3-4 business days | $12.00 |
| Rush | 2-3 Business days | $19.00 |
| USPS Parcel Post | 8-12 business days | $6.00 or free for Greater Rewards Members* |
Does Columbia have student discounts?
Despite not offering a student discount, there are many ways to save at Columbia Sportswear. We have compiled all the ways you can find a discount at Columbia Sportswear below.
How long does it take to ship something to Columbia?
Economy shipping to Colombia
USPS Priority Mail ships to Colombia in 6-10 business days.
Are return labels free?
Return labels cost nothing unless they’re used
Besides wasting paper, including return labels in your packages costs nothing if your customers never use them.
Do I have to pay postage to return goods bought online?
The retailer is normally responsible for the cost of any returns (as specified in the Consumer Contracts Regulations), but this depends on the terms and conditions of the retailer. However, you are not expected to pay for postage when returning faulty products (as explained above).
Can you return online purchases in-store?
Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you’ll have to meet.
What shipping company does Columbia use?
UPS
We work with UPS to make sure that your order is delivered fast and safely.
Can I change my order on Columbia?
While we cannot change or alter an order once it is placed, we can assist you with a return and re-order! Before we start, you will need 3 pieces of information from your order: Order Number. Email address (used on the order)
Is Columbia greater rewards free?
GREATER REWARDS PROGRAM TERMS AND CONDITIONS
The Program is sponsored by Columbia Brands USA, LLC (“Columbia”). There is no cost to you to participate in the Program.
Does Columbia do pick up?
We are now offering curbside pickup at The Mall in Columbia
Once there, our The Mall in Columbia Curbside Parking Area will have spaces labeled so you can provide the store your exact location when you arrive.
Does Columbia ship to UK?
In Europe, Columbia Sportswear ships to the following countries: Austria, Belgium, Finland, France, Germany, Ireland, Italy, Netherlands, Spain and United Kingdom.