visit: www.edinburgh.gov.uk/complaints • e-mail: [email protected] • telephone: Customer Care Team on 0131 200 2300 • visit: any Council building eg schools, libraries or neighbourhood offices and speak direct to a member of staff. You can make your complaint in person, by phone, by email or in writing.
How do I email Edinburgh Council?
If you have questions or issues with our registration and sign in process, or any of our online services, please email [email protected].
How do I make a complaint about the Scottish Council?
If you want to complain about the conduct of a councillor or a member of a devolved public body, you can complain to the Commissioner for Ethical Standards in Public Life in Scotland (CESPLS).
How do I complain about a school in Edinburgh?
Who do I contact if I have a complaint about a teacher or school?
- In person: SPSO, Bridgeside House, 99 McDonald Road, Edinburgh, EH7 4NS.
- By post: SPSO, Freepost.
- Freephone: 0800 377 7330.
Who is in charge of Edinburgh City Council?
The City of Edinburgh Council
The current Lord Provost of Edinburgh is Robert Aldridge, who replaced Frank Ross in 2022. In Scotland, the Lord Provost fulfils many similar roles to that of a Mayor in some other countries. Elections to the Council are held every four/five years electing 63 councillors.
How do I claim compensation from Edinburgh Council?
Road defect claims
- your address, including your postcode.
- a contact telephone number.
- email address.
- time and date of incident.
- location of the incident including street name, door number or something to help us identify the locus of the defect.
Where is the main office of Edinburgh City Council?
4 East Market Street, Waverley Court
Edinburgh, 4 East Market Street, Waverley Court, City Of Edinburgh Council Headquarters.
Who do you complain to about local council?
If you have a concern about a council you should try to resolve it with the council in the first instance. If you are unhappy with the response from the council, you should write to council’s General Manager and ask them to look into the matter for you.
Is there an ombudsman for local councils?
the Local Government and Social Care Ombudsman investigates complaints about local councils, care homes and some other organisations providing local public services.
What can the Spso do?
The SPSO looks into complaints about most organisations providing public services in Scotland. Our job is to give an independent and impartial decision on complaints and we also have a statutory role in improving complaints handling by organisations under our remit.
Who regulates private schools in Scotland?
The Registrar of Independent Schools is an official of the Scottish Government, based in Education Scotland, responsible for maintaining a public register of independent schools which lists all registered independent schools in Scotland.
How do I get a council house in Edinburgh?
You need to be registered with Housing Online to bid for homes through Key to Choice. To register you will need to know your EdIndex reference number and have an email address to register. Visit Edindex housing and click the Key to Choice link.
Where is education Scotland based?
Education Scotland
| Executive Agency overview | |
|---|---|
| Headquarters | Denholm House, Almondvale Business Park, Almondvale Way, Livingston, EH54 6GA |
| Motto | Transforming lives through learning |
| Employees | 281 |
| Minister responsible | Shirley-Anne Somerville, Cabinet Secretary for Education and Skills |
How much do Edinburgh City Councillors get paid?
The annual salary of an ordinary Edinburgh Councillor in 2022/ 23 is £19,571. The Council Leader’s annual salary is £58,719. All other Councillors’ salaries are calculated as a proportion of this. The Depute Leader and Lord Provost each receive a salary of £44,039.
What does Edinburgh Council do?
Information and services for residents, businesses and visitors to Edinburgh. Check school holidays and find out about local services including housing, council tax and benefits.
Who is the mayor of Edinburgh?
Councillor Robert Aldridge has been appointed as the new Lord Provost of the City of Edinburgh. The ancient office dates back to the 13th century and Cllr Aldridge succeeds Cllr Frank Ross to become the city’s 258th Lord Provost.
Do councils pay compensation?
Usually, the amount of compensation you would claim from the council will cover any pain and suffering and any expenses you incur following the accident. Each council accident claim is unique but you could be compensated for: Any earnings you’ve lost while you were off work recovering.
Can I sue council for negligence?
Whatever the circumstances of your public place incident, you could sue your local council providing you can prove that their negligence was responsible for your suffering.
Can I claim damages from council?
If you are making a claim it will be necessary for you to prove in civil law that the council has been negligent and/or breached its statutory duty. If you wish to make an insurance claim against the council you first need to complete an incident report form.
How do I change my name on council tax Edinburgh?
The quickest and easiest way to tell us about a change is to use our online form. You can also tell us about a change by phoning us on 0131 608 1111. Tell us about any changes as soon as possible. If you don’t, you may be paid too much Housing Benefit and have to pay it back.
Is it free to park in Edinburgh today?
Parking in Central Zones (generally the City Centre and West End) is free between 18.30 – 6.30 Monday to Saturday. Parking in Peripheral and Extended Zones (such as Bruntsfield, Marchmont, and the New Town) is free between 17:30 – 8:30 Monday to Friday and all day on Saturdays.